Planned event surface
The public docs should stay clear that these are planned integration points until runtime work lands.
- Widget ready
- Conversation started
- Lead captured
- Human handoff requested
- Widget closed
Events
Review the future event surface that can support integration and workflow automation.
The public docs should stay clear that these are planned integration points until runtime work lands.
Future integrations can listen for chat lifecycle events and push them into analytics or CRM workflows.
Document the contract before shipping any runtime callback behavior.