Intentional data collection
Only ask for details when they help the visitor or your follow-up process.
Security
Website chat should protect visitor trust.
Instant Site Chat is planned with clear data handling, careful configuration, and practical controls for business websites.
What this page covers
Website chat should protect visitor trust.
Instant Site Chat is planned with clear data handling, careful configuration, and practical controls for business websites.
Configuration controls
Future setup options should define allowed domains, handoff destinations, and lead capture behavior.
Transparent expectations
Public pages and docs should explain what is collected and how the chat assistant is used.