Customization

Match the chat experience to your website.

The chat assistant should feel like part of your business, with practical controls for tone, prompts, and presentation.

What this page covers

Match the chat experience to your website.

The chat assistant should feel like part of your business, with practical controls for tone, prompts, and presentation.

Brand fit

Use colors, welcome text, and behavior that fit the website experience.

Lead capture mode

Choose when to ask for contact details and what information matters.

Handoff destination

Route follow-up to the right email, team, or future workflow.